Shipping & Returns
We strive to get your order to you quickly and safely…
Fast, insured, and tracked delivery within the USA.
- Carrier: DHL, FedEx, UPS, or other trusted services
- Insurance: Fully insured in transit
- Tracking: Provided within 24–48 hours of dispatch
- Delivery Estimate: 4–8 business days
- Signature: Required on delivery
- Packaging: 90–95% pre-assembled; frame protected with industrial foam; battery disconnected for safety
Processing Time: 1–3 business days after payment confirmation Custom Orders: +1–2 days if requested
Delivery Guarantee: Damage-free delivery guaranteed; replacement or refund available if damaged
Smooth, reliable shipping worldwide via trusted local partners.
- Local Partner: Handles shipping and customs clearance in your city/country
- Insurance: Fully insured until delivery
- Tracking: Provided for full shipment
- Delivery Estimate: Depends on shipping method
- Express: 6–10 business days (Europe), 7–14 business days (International)
- Standard or sea freight may take longer
- Customs & Duties: Buyer responsible only if applicable; local partners assist with clearance
- Packaging: 90–95% pre-assembled; frame and components protected; battery disconnected
Processing Time: 1–3 business days after payment confirmation Custom Orders: +1–2 days if requested
Delivery Guarantee: Damage-free delivery guaranteed; replacement or refund available if damaged
- Shipped 90–95% pre-assembled
- Frame & Components: Industrial foam + reinforced box protection
- Battery: Disconnected for safe transit
- Included: Battery, charger, and tools if listed
- Return Window: 7 days after delivery for defects or major discrepancies
- Condition: Must be returned in original condition
- Return Shipping: Buyer covers unless otherwise agreed
- Case-by-Case: Free return shipping for delivery-related issues
Have Questions? Contact Us!
If you have any questions about shipping, customs, delivery times, or packaging:
- Email: support@usedridezone.com
We’re here to help you every step of the way and make sure your ride arrives safely and on time.
