Shipping & Delivery
We strive to get your order to you quickly and safely…
Standard Shipping
Cost: $45 – $85 (based on location & item size)
Estimated Delivery Time:
Contiguous U.S.: 4–7 business days
Canada/Mexico: 7–14 business days (selected regions)
Service Areas:
✔ All 48 contiguous U.S. states
✔ Limited coverage in Canada & Mexico (contact us for details)
Details:
Our most popular shipping option—affordable and reliable. Orders ship within 1–2 business days after processing. Tracking included.
Special Shipping Arrangements
We understand some orders need extra care! Contact us for custom solutions:
Hawaii & Alaska: Higher-cost freight options available (quote provided before checkout).
PO Boxes: We recommend using a physical address for delivery, but exceptions can be made for lightweight items.
Oversized/Heavy Items (e.g., e-bikes): Discounted freight rates may apply—ask our team!
Expedited International (Canada/Mexico): Faster delivery & customs support available.
Note: Additional fees (e.g., duties, remote-area surcharges) will be confirmed before order completion.
Express Shipping
⚡ Get It in 1–3 Days (Weekends Included!)
Cost: $120 Flat Rate
Delivery Time:
1–3 business days (standard)
Weekend delivery available (+$25, order by Fri 12 PM CST)
Service Areas: Major U.S. Cities (Enter your ZIP at checkout to confirm).
Details:
Need it fast? This option is perfect for:
Weekend riders (Payday = Ride Day!)
Last-minute gifts
Urgent replacements
How It Works:
Order by 2 PM CST → Ships same day (Mon–Fri).
Labeled “In Stock” → Guaranteed ready to ship (no backorders).
Tracking & alerts → Sent the moment your order moves.
🛠️ Flexible Solutions:
Rural area? Upgrade to Priority Freight (get a quote in <2 hrs).
Missed cutoff? Call us—we’ll try to expedite!
Pro Tip: For Saturday delivery, add the “Weekend Rush” option at checkout!
International Shipping
✈️ Worldwide Delivery to 50+ Countries
Shipping Costs:
Europe: $180–$250
Asia: $195–$275 (Japan, South Korea, UAE, Malaysia + more)
Other Regions? Contact us for a quote!
Delivery Time: 7–14 business days (after processing).
Note: Delays may occur due to customs checks—we’ll keep you updated!
What to Expect:
Door-to-door tracking (from our warehouse to your doorstep).
Duties & taxes calculated upfront (no surprise fees—ask us how!).
Fast processing (ships within 1–2 business days after ordering).
Premium Add-Ons (For Faster/Smoother Delivery):
Express International: 3–5 business days (+$100, select countries).
Customs Pre-Clearance: We handle paperwork (+$50, avoids delays).
White-Glove Delivery: In-home setup available (ask for details).
⚠️ Important Notes:
Customer is responsible for import fees (but we’ll help estimate them!).
Restricted items? Some regions prohibit e-bikes—check here before ordering.
Need help? Our shipping experts are at shipping@usedridezone.com .
Pro Tip: Save on duties by bundling orders (fewer shipments = lower fees)!
FREE Shipping Worldwide.
Cost: $0 (when conditions below are met)
Delivery Time:
USA: 5-10 business days
International: 10-15 business days
How to Qualify:
1 Minimum Order:
$1,000+ (any products)
2 Promo Codes:
FREESHIPZONE (first-time buyers)
FREEGLOBAL (international orders $1,500+)
3 Loyalty Perk:
Free shipping for life after 3+ orders!
International Coverage
Guaranteed Free Shipping Countries:
Americas: Canada, Mexico
Europe: UK, Germany, France, Italy, Spain, Netherlands
Asia/Pacific: Australia, Japan, UAE, Singapore
(Mexico: Free over $1,200)
Not seeing your country?
Contact us at support@usedridezone.com for:
Custom shipping quotes (we work with local carriers!)
“Surprise Bonus” – Some regions get extra discounts when asking directly!
Duty pre-payment options (avoid hidden fees)
Limited-Time Bonus for International Shoppers:
Email us with subject “FREE SHIP BONUS” and get:
A free accessory (worth up to $50) OR
$30 credit if your country isn’t listed
(Offer valid for first 100 inquiries monthly)
Why Customers Love It:
No hidden fees – we handle customs paperwork
Priority processing – Free Shipping orders ship 2x faster
Bundle & save – Add accessories to hit the threshold
⚠️ Fair-Use Rules:
Max weight: 50 lbs (contact us for bulk/oversized)
PO boxes excluded (but we’ll upgrade you to home delivery)
Pro Tip: Combine with our “Ready to Ship” items for fastest delivery
How to Claim:
Build your cart ($1,000+)
Enter FREESHIPZONE at checkout
We’ll upgrade you to expedited processing!
International? Use FREEGLOBAL – we’ll email a duty estimate within 1 hour.
Order tracking form
Specific - Shipping FAQs only
How long until my order ships?
Most orders ship within 1-2 business days after payment confirmation. During peak seasons (November-January), please allow 3-5 business days for processing. You’ll receive a tracking email as soon as your order ships.
Do you ship to PO boxes?
Yes, we ship to PO boxes via USPS. However, expedited shipping options (FedEx/UPS) cannot deliver to PO boxes – please provide a street address for faster delivery options.
What carrier do you use?
We primarily use FedEx for domestic orders and DHL for international shipments. The carrier will be specified in your tracking email. Need a specific carrier? Contact us support@usedridezone.com before ordering.
Can I upgrade to faster shipping?
Absolutely! During checkout, select from our available shipping upgrades. Need faster service after ordering? Contact us within 1 hour of purchase at support@usedridezone.com and we’ll try to accommodate your request (additional fees may apply).
